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  • Can I order more than two dozen?
    Yes, we can send you as many cookies as you like. Please reach out to us if you want to order a subscription for more than two dozen cookies a month.
  • Is there a price break for ordering a pre-paid subscription?
    Yes, each increase in the length of the subscription comes with a lower cost per month. And another bonus - shipping is free for all subscriptions.
  • Can I choose the cookies I want?
    Our Flavor of the Month subscription is about taking you on a journey of unexpected flavors; getting to choose your flavors would be the end of the adventure! However, we do allow customers to choose their flavors in special orders of over 8 dozen.
  • What if I don’t want next month’s flavor?
    If you don’t want the next month’s cookie for any reason, you can contact us up to a week before your next delivery and request the Classic Chocolate Chip. We'll swap it out for free!
  • Do you ship internationally?
    Not at this time.
  • How will they be shipped?
    We ship with UPS and USPS Priority Mail. Our guaranteed ship time is 1-3 business days. SUBSCRIPTION ORDERS All orders are shipped on the second Monday and will arrive by Friday at the latest. BOX ORDERS All non-subscription orders are shipped on Mondays and Tuesdays, and will arrive by Friday at the latest. All orders received after Wednesday will be shipped the following week.
  • When will I receive my cookies?
    We send cookies within a week of your order. If your order falls in the last week of the month, your first box will contain next month's flavor. We'll send a confirmation email with the tracking number when your cookies are in the mail!
  • What are the ingredients?
    All of our ingredients are listed with each product.
  • Do your cookies contain allergens?
    Though we do offer nut free options, all of our cookies are made in the same kitchen, and using shared equipment. Please take special care if you have an allergy or extreme sensitivity.
  • How do I store the cookies I don’t want to eat right away?
    Our cookies will taste fresh for 3-5 days right out of the box. They are made with no preservatives, so if you want to keep them fresh for longer than that you can throw them in the freezer for up to 3 months. The next time you get a hankering for a cookie you can throw one in a 350 oven for 3 minutes, or in the microwave for up to 30 seconds.
  • Will you make cookies for my event?
    We’d love to make cookies for your event! Special orders start at 4 dozen cookies. Contact us for more information. ​ Our sister company Sunflower Baking, Inc. makes incredibly cute and delicious custom sugar cookies. They’ve been in business for 20 years, and they have a remarkable catalog of designs. Check out their website at www.sunflowerbaking.com to see more custom cookie options.
  • What if I don’t like chocolate chip?
    Sunflower Baking, our sister company, makes a whole host of classic non-chocolate cookies available for online order. Check out their website at www.sunflowerbaking.com for the full menu.
  • I ordered a dozen cookies but I got 13. What’s the deal?
    You’re complaining about an extra cookie!? Legend has it that in medieval England there were strict penalties for bakers who skimped their customers. Since many bakers didn’t have a scale to check the weight of their orders, they’d throw in an extra loaf or two, just to be sure there was enough. That’s how 13 came to be known as a Baker’s Dozen. We like to send a Baker’s Dozen just to make sure everyone gets a cookie. So a history lesson AND a free cookie!
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